Support

Last updated: June 2026

Welcome to the support page of Nantong Xiayou Network Technology Co., Ltd.

If you need help with our application or services, please contact us using the information below.

1. Contact Support

Email:
support@emby123.com

Website:
https://emby123.com/

Company:
Nantong Xiayou Network Technology Co., Ltd.
南通侠游网络科技有限公司

2. What We Can Help With

Our support team can help with:

  • Account login issues
  • Service status questions
  • Connection setup assistance
  • App usage questions
  • Technical troubleshooting
  • Feedback and suggestions
  • Privacy or account-related requests

3. Information to Include

When contacting support, please include:

  • Your account email or user ID
  • App version
  • Device model
  • Operating system version
  • A brief description of the issue
  • Screenshots, if helpful

Please do not send your password or sensitive payment information by email.

4. Response Time

We usually respond to support requests as soon as possible. Response time may vary depending on the complexity of the issue and support volume.

5. Privacy and Terms

Please review our Privacy Policy and Terms of Service:

Privacy Policy:
https://emby123.com/privacy.html

Terms of Service:
https://emby123.com/terms.html